At Premier Truck Sales and Rental, we understand that your fleet’s uptime is crucial to your operations. That’s why we’ve invested in an exclusive, industry-leading resource that no one else offers: our in-house dedicated support call center. This isn't just a typical customer service line—it's staffed by highly experienced, hands-on mechanics and knowledgeable technicians who understand the ins and outs of refuse trucks.
What Makes Our Support Call Center Different?
Our support call center stands apart because it is built around real-time problem-solving, immediate access to information, and expert guidance on technical, mechanical, and operational issues for our rental and sales customers. Whether you need assistance with routine maintenance, locating hard-to-find parts, or troubleshooting complex problems, our team is here to help.
Industry-Leading Expertise: Our team consists of mechanics with years of hands-on experience and technicians trained to work directly with your truck’s systems. They can offer advice, share best practices, and even remote into your truck for advanced diagnostics.
OEM and Dealer Relationships: We work closely with Original Equipment Manufacturers (OEMs) and dealers to ensure we have the latest resources, from parts to service support. If a repair is needed, our team can liaise directly with the dealer and the OEM to expedite the process. Sometimes they even ask us for assistance!
Comprehensive Resources at Your Fingertips: With direct access to a wide network of OEMs, parts distributors, and dealers, we can source parts quickly and help you find the right service providers, no matter where you are. We also maintain an extensive library of documents, wiring schematics, and operational guides that we can share instantly via email or text to help you get back on the road.
Fast, Effective Problem Solving
We understand that every minute your truck is off the road affects your bottom line. That’s why our response time is one of the fastest in the industry. When you call our dedicated support team, you’ll speak directly to an expert who can start troubleshooting the issue immediately. We want to minimize the need for downtime.
Your Partner in Keeping Your Fleet Running
Whether it’s day-to-day operations, unexpected repairs, or preventive maintenance, Premier Truck Sales and Rental’s in-house support call center is here to support you every step of the way. We take pride in being your partner, providing expert advice, and connecting you with the resources you need to keep your fleet running smoothly.
Our commitment to quick response, expert assistance, and seamless communication makes Premier Truck Sales and Rental the clear choice for refuse truck sales and rentals. When you work with us, you're not just renting or buying a truck—you’re gaining access to the industry’s best support team.
Meet The Team
Don’t settle for less when it comes to maintaining your fleet. Experience the Premier Difference of working with the only refuse truck company that offers a fully dedicated in-house support call center. At Premier Truck Sales and Rental, we’re committed to keeping your trucks on the road with minimal downtime if something happens. Reach out to our team today and discover how we can help you solve any technical or operational challenge, fast.
